Aurora Plasma Design

Shipping

We ship to anywhere in Canada and the contiguous United States. Our Plasma Globes are shipped via UPS Standard Ground Service. UPS requires that an adult signature be obtained to confirm delivery. We ship orders Monday to Friday except holidays, from our Vancouver, Canada warehouse. We generally ship within 2 business days or less. Transit times vary from 3–4 business days for destinations on the US West Coast, and 7–8 business days for the US East Coast.

Cost of Shipping

Our plasma globes are double-boxed and padded to protect them during transit. The shipping carton measures 17" x 17" x 27" and weighs approximately 17 pounds, but ships as nearly 57 pounds because of the large carton size. Due to the large size of the globes, our actual freight cost is quite high, varying from about $80–$95, depending on the distance. To help us recover part of this cost without putting the whole burden on the customer, we charge a nominal fee of $30 for each plasma globe shipped. If you believe you can save money by using your own account with a freight company, please contact us with that information.